This policy sets out how we will use and share the information that you give us.
When we refer to “we”, “us”, we are referring to Punter Paradise.
You can get in touch with us in any of the following ways:
By email: [email protected]
This policy applies to individuals who use the Punter Paradise website or have registered with Punter Paradise. This policy applies to information about yourself that you choose to provide us with. This includes:
- information you provide during the registration process, such as your name, and your contact details,
- information you provide when you enter prize draws, quizzes, competitions or answer surveys, such as information about your lifestyle including your favourite sports, interests and gambling habits,
- information which we may obtain about you from third parties (for example, because you have given third parties permission to share that information with us),
- information we collect about how you use the website.
- information you provide when you comment on the website.
- Information you upload when uploading media to the website.
We are a data controller in relation to the information that you provide us with. As a result, we are legally responsible for how that information is handled.
We will comply with the Data Protection Act 2018 and the General Data Protection Regulation in the way we use your personal data. Among other things, this means that we will only use your personal data:
- fairly, lawfully and transparently,
- as set out in the legislation and this policy,
- to the extent necessary for these purposes.
We may process your personal data ourselves or through data processors who will process data on our behalf. If we use data processors, we will remain responsible for ensuring that they comply with this policy and data protection law.
We will take every reasonable precaution to safeguard the personal information that you supply.
What we will use your data for
We may use your information to provide you with information, newsletters or SMS/in app messages that you have requested.
Where you have subscribed to our newsletter or have entered a competition you would have consented to us processing your data by submitting your personal data on this site, whether in those fields marked mandatory or otherwise.
We may use your information to provide you with information, newsletter or SMS/in app messages that you have requested from a different part of our business with a name other than Punter Paradise.
Opting out at a later date
Once you have given your consent, you can however still control whether or not you continue to receive communications. You can unsubscribe from receiving e-mail marketing or newsletter communications by using the instructions in any email communication we send you which will be an ‘unsubscribe‘ or ‘STOP‘ link.
We have a legitimate interest to process this data for the general running of our business including for transfer to our processors, uploading to email marketing services (E.g. Mailchimp), and for analysis.
Retention and destruction of personal information
We will take reasonable steps to ensure the accuracy of the information we hold about you. We will not use your personal information unless it is (to the best of our knowledge) accurate and up to date.
We will not keep your personal information for longer than necessary. Once it has been decided that the information is no longer needed, it will be deleted promptly. Typical timescales are shown below.
- for newsletters this will normally be within twelve months after you have unsubscribed from these newsletters.
- for competitions this will normally be within twelve months following the end of the competition.
Your choices in relation to personal information
You have the right to:
- obtain access to your personal information,
- the right to erasure,
- receive information about us and the purposes for which we process your personal data,
- the right to port your information to another service or to yourself
- prevent processing which may cause you damage or distress,
- object to direct marketing,
- ask us to correct any errors or delete the information we hold, opt out of further contact.
If you would like to amend or delete your details or contact us in relation to the use of your personal information, please contact using this email: [email protected]
Disclosure of your information
We may process your personal data ourselves or through data processors who will process data on our behalf. These organisations may fall into the following categories;
marketing agencies who help us promote ourselves or deliver our services,
e-mail service providers who help us to send our newsletters and communications which you have requested from us.
We will also disclose your personal data if we are under a legal obligation to do so.
Transfer of Details Overseas, given the global nature of the Internet, use of the Internet to collect and process personal details may involve the transmission of data internationally. Therefore, by browsing the Site and communicating electronically with us, you acknowledge and agree that we may process your personal details overseas. However, we will always ensure that any third party to whom your personal details are transferred will take appropriate steps to safeguard your personal details.
Unfortunately, the transmission of data over the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee its security. Once we have received your data we will use strict security measures to try to protect it against loss, misuse, or unauthorised alterations.
We will also require any third parties with whom we share your information to keep the information secure.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We collect anonymous statistics regarding each user’s visits, such as which pages on the website were viewed and for how long. This information can’t be linked back to any specific individual and is collected via Google Analytics.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Most web browsers allow some control of most cookies through the browser settings. For more information on this, and more information about cookies in general, you may wish to visit www.aboutcookies.org. For information about how to delete cookies from your mobile phone, you will need to refer to your handset manual. Please be aware that restricting cookies is likely to impact on your ability to use our website effectively and may make areas of our website inaccessible or inoperable.
The cookies we use are as follows:
Name – Purpose – More Information
Google Analytics we use Google Analytics for tracking purposes
Twitter Analytics we use Twitter Analytics for tracking purposes
Cloudflare Security, cache storage Cloudflare cookies help optimise the website and maintain security
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Contacting us, exercising your information rights and complaints